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Inavamsi Enaganti:創新也能從生活小問題開始

Why Anyone Can Innovate

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影片與逐字稿來源:Network State Podcast (CC BY)

場次摘要

Inavamsi Enaganti 以機場小便斗上的蒼蠅圖案為例,說明創新不一定需要複雜技術:他引述的案例稱,這個簡單設計降低了濺出與清潔成本。他認為,科學、歷史與文化都能成為創意來源,並介紹團隊在城市中規劃體驗中心與創客空間的做法。

值得記下的 5 件事

  1. 最接近生活問題的人,通常也最有條件提出可行的解法。
  2. 小便斗上的蒼蠅圖案,讓日常問題也能透過行為設計找到解法。
  3. 知識也可以透過社群反覆傳承與修正,不必只依賴固定文字。
  4. 科學、歷史與文化分別為創新提供好奇心、信心與創造力。
  5. Param 正建置體驗中心與創客空間,最大約 140 萬平方英尺的園區預計隔年開放。

逐字稿

開場

大家午安。快速舉手:有多少人認同「人類」這個詞?好,很好。多少人認同「builder」?很好。那 innovator 呢?好,少了很多。漏斗縮小了。所以……Good afternoon. So, quick show of hands. How many of you identify with the term human? Okay, great. How many of you identify with the term builder? Great. And what about innovator? Okay, a lot fewer. We got that funnel down. So...

我來自 Bangalore 一個叫 Param 的組織,我們相信任何人都可以 innovate。讓我講個故事。Amsterdam 機場廁所很多、非常 busy,他們遇到一個問題。I come from an organization in Bangalore called Param, and we believe that anyone can innovate. So let me tell you a story. So Amsterdam Airport had a lot of bathrooms, very busy, so they faced a problem.

小便斗得常清理。好,得解決。他們怎麼做?找幾個工程師、數學家,第一個念頭是什麼?改小便斗形狀,對吧?再找另一間 design studio,第一件事又是什麼?They had to clean their urinals quite a lot. Okay, so they had to fix this. So what did they do? Go to a couple of engineers, mathematicians. They said, the first thing that pops to their mind, what? Change the shape of the urinal, right? Great. Go to yet another design studio, and the first thing they did was what?

改材料。同時,每天真正面對問題的 janitor 厭倦了各種等待,拿一張蒼蠅貼紙貼在每個小便斗上。結果呢?Change the material. Meanwhile, one of the janitors who actually faced the problem every single day got fed up of all the waiting, took a sticker of a fly and stuck it on every urinal. What happened?

大家開始瞄準。濺出減少 80%,清潔成本降 8%。那也是 innovation。真實故事。為什麼講這個?我來自一個每 50 公里一切就變的地方:服裝、食物、習慣、傳統,問題自然也變。People started aiming. 80% reduction in spillage, 8% reduction in cleaning costs. That is innovation also. True story. So why do I say this? I come from a land where every 50 kilometers, everything changes: dress, food, habits, traditions, and naturally with them, the problems.

距離五十公里問題不同

想像一下:每 50 公里問題不同。我們因此發現,離問題最近的人,通常(不是 always)最適合解決它。所以我們意識到,需要像 scale code 一樣 scale agency。那要怎麼做?Imagine this: different problems every 50 kilometers. And this is what we realized. The person closest to the problem is usually, not always, is usually the best placed to solve it. So we realized there is a need for scaling agency just like code.

再一個故事講 how。量地球有兩種路。三千年前兩個文明各自想通。看希臘:Eratosthenes,聰明人。兩根柱子相距 800 公里,量影子,三角幾何,很聰明。And how do we do this, right? So one more story to get to the how, right? So there are two ways to measure the Earth. Three thousand years ago, two civilizations figured it out. You look at the Greek side, okay? Eratosthenes, smart guy. Two pillars, 800 kilometers apart, measure their shadows, trigonometry, great, smart.

到印度這邊,你可以問 Claude、ChatGPT。你知道會怎樣?不是一個答案,而是 Aryabhata、Varahamihira、Bhaskaracharya。看印度最古老的天文手稿 Surya Siddhanta,沒有作者。You come to the Indian side, you can ask Claude, ChatGPT. Do you know what happens? You don't get one answer. You get Aryabhata, Varahamihira, Bhaskaracharya. And if you look at India's oldest manuscript in astronomy, Surya Siddhanta, there is no author.

很困惑,對吧?這裡是兩種根本不同的視角。沒有誰對誰錯,只是不同。一邊:為數學而數學,固定、紀律、recognition。另一邊:高度 iterative、open source、跨學科。Very confusing, right? So what we see here is two fundamentally different perspectives. Nothing's right, nothing's wrong. Different perspectives. The first one: math done for math. Fixed, discipline, recognition. On the other side, highly iterative, open source, transdisciplinary.

知識像活檔案傳承

數學是為天文、為詩而做。印度人看知識的方式從來不是寫死的文本,更像透過社群、透過人傳遞的活檔案; thankfully,在 AI 時代,我們可以從書、文本、電腦、寫死的 code 走向活的知識系統。Math was done for astronomy. Math was done for poetry. So the way Indians looked at knowledge was never written text, but more like living archives passed through communities, passed through people, and thankfully, today in the age of AI, we can move from books, text, computers, written code to living systems of knowledge.

所以為什麼?帶著這個想法,我們的公式很簡單:science 給好奇心,history 給信心,culture 給創造力。或者 science 面向未來,history 來自過去,culture 來自現在。So why this? So keeping this in mind, right, what we realized was our formula was simple. We need science for curiosity, history for confidence, culture for creativity. Or science for the future, history from the past, and culture from the present.

三者都重要,是把一般公民變成 innovator 的必要材料。夠多 talk 了,來行動。我們已在 Bengaluru、Bangalore 開始 prototype。All three important and essential ingredients to further our mission, transforming ordinary citizens into innovators, right? So enough talk, but let's put this into action. So what we did was we started the prototype already in Bengaluru, Bangalore.

我們有 experience center 和 makerspace 網路,多個據點遍布城市,最大的一個明年開,約 140 萬平方英尺,massive innovation campus,不同視角的人聚在一起,ideas collide,innovation 發生。We have a network of experience centers and makerspaces, multiple spaces spread across the city, with the biggest one opening next year. It's about 1.4 million square feet, a massive innovation campus where multiple people of all different perspectives come together, and that's where ideas collide and innovation happens.

班加羅爾與全球擴張

這只是開始。已有不少 donor 幫我們在 New York、Dubai 設點。多人、多團隊聚在一起。目前已有相當 impact。邀請大家來參訪,謝謝聆聽。So this is just the start. We did get quite a few donors who are helping us set up a space in New York and Dubai as well. So multiple people, multiple teams come together. We have had quite a bit of impact so far. I invite you all to come down and visit, and thank you for listening.

希望我改變了你的想法。I hope I changed your mind.

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